Terms & Conditions
These terms govern your use of CommerceFull services. Please read them carefully as they contain important information about your rights and obligations.
Terms Summary
Key points of our terms of service
Free to use
Open source software with commercial use allowed
Your content ownership
You retain all rights to your store content and data
Fair use policy
Use our services responsibly and legally
Service availability
We strive for 99.9% uptime but can't guarantee it
Limitation of liability
Our liability is limited as described below
Privacy protection
Your privacy is protected by our privacy policy
1. Acceptance of Terms
By accessing or using CommerceFull services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all users of CommerceFull, including but not limited to:
- Visitors to our website
- Users of our software and services
- Customers of paid plans
- Contributors to our open source project
2. Description of Service
CommerceFull is an open-source ecommerce platform that provides tools and services for creating and managing online stores. Our services include:
Software & Platform
- • Open source ecommerce software
- • Hosted platform services
- • API and developer tools
- • Documentation and resources
Support & Services
- • Community support forums
- • Technical documentation
- • Premium support (paid plans)
- • Professional services
3. User Accounts
Account Registration
To access certain features, you may need to create an account. You agree to:
- Provide accurate and complete information
- Keep your account information updated
- Maintain the security of your password
- Accept responsibility for all activities under your account
Account Termination
You may terminate your account at any time. We may terminate accounts that:
- Violate these terms of service
- Engage in fraudulent or illegal activities
- Abuse our services or other users
- Remain inactive for extended periods
4. Acceptable Use Policy
You agree to use our services responsibly and in compliance with all applicable laws. You may NOT:
Prohibited Activities
- Sell illegal goods or services
- Violate intellectual property rights
- Distribute malware or harmful code
- Engage in fraudulent activities
- Spam or send unsolicited communications
Technical Restrictions
- Attempt to gain unauthorized access
- Interfere with service operation
- Reverse engineer our software
- Exceed rate limits or usage quotas
- Use automated tools to scrape content
5. Intellectual Property
Our Rights
CommerceFull and its licensors own all rights to:
- The CommerceFull name, logo, and trademarks
- Our website design and content
- Documentation and educational materials
- Proprietary features and innovations
The CommerceFull software is open source and licensed under the MIT License.
Your Rights
You retain all rights to content you create using our platform:
- Your store content, products, and data
- Custom themes and modifications
- Your brand, logos, and trademarks
- Customer data and analytics
6. Payment Terms
Billing
- • Paid plans are billed monthly or annually
- • Payments are processed securely by Stripe
- • All fees are non-refundable unless stated otherwise
- • Prices may change with 30 days notice
Cancellation
- • Cancel anytime from your account settings
- • Service continues until end of billing period
- • No refunds for partial months
- • Data export available for 30 days after cancellation
7. Disclaimers and Limitations
Service Availability
While we strive to maintain high availability, our services are provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service
- Complete security or data protection
- Compatibility with all systems
- Meeting your specific requirements
Limitation of Liability
To the maximum extent permitted by law, CommerceFull shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for our services
- Third-party actions or content
8. Governing Law and Disputes
Governing Law
These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
Dispute Resolution
We encourage resolving disputes through direct communication. If that fails:
- • Disputes will be resolved through binding arbitration
- • Arbitration will be conducted in San Francisco, CA
- • Class action lawsuits are waived
- • Small claims court remains available for qualifying disputes
9. Changes to These Terms
We may update these terms from time to time to reflect changes in our services or legal requirements. When we do:
Our Process
- Update the "Effective Date" at the top
- Notify users of material changes
- Provide 30 days notice when possible
- Post updated terms on our website
Your Options
- Review changes when notified
- Contact us with questions or concerns
- Discontinue use if you disagree
- Continued use means acceptance
10. Contact Information
If you have questions about these terms or need to contact us for any reason:
General Inquiries
Mailing Address
CommerceFull Legal Department
123 Commerce Street
San Francisco, CA 94105
United States
Thank You for Using CommerceFull
These terms help ensure a safe and fair experience for everyone in our community. We appreciate your compliance and look forward to helping you build amazing online stores.
For the most current version of these terms, please visit commercefull.com/terms