Your Privacy Matters to Us
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
Privacy at a Glance
The key points of our privacy practices
We don't sell your data
Your information is never sold to third parties
Minimal data collection
We only collect what's necessary for our services
You control your data
Request access, updates, or deletion anytime
Secure storage
Industry-standard encryption and security
GDPR & CCPA compliant
We respect international privacy laws
Transparent communication
Clear notices about any changes
1. Information We Collect
Information You Provide
Data you voluntarily share with us
- Account Information: Name, email address, password when you create an account
- Profile Data: Company information, billing details, preferences
- Communications: Messages you send us, support requests, feedback
- Payment Information: Billing address and payment method details (processed securely by our payment partners)
Information We Collect Automatically
Data gathered through your use of our services
- Usage Data: How you interact with our website and services
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, performance metrics
- Cookies: Small files stored on your device to improve your experience
2. How We Use Your Information
Service Delivery
- • Provide and maintain our services
- • Process transactions and billing
- • Provide customer support
- • Send service-related communications
Improvement & Security
- • Improve our products and services
- • Detect and prevent fraud
- • Monitor and analyze usage patterns
- • Ensure platform security
Communication
- • Send important updates and notices
- • Respond to your inquiries
- • Provide technical support
- • Share relevant product information
Legal Compliance
- • Comply with legal obligations
- • Protect our rights and property
- • Resolve disputes
- • Enforce our terms of service
3. How We Share Information
Service Providers
We work with trusted third-party service providers who help us operate our business:
- • Payment processors (Stripe, PayPal) for billing
- • Cloud hosting providers (AWS, Vercel) for infrastructure
- • Email service providers for communications
- • Analytics services for usage insights
Legal Requirements
We may disclose information when required by law or to:
- • Comply with legal process or government requests
- • Protect the rights, property, or safety of CommerceFull, our users, or others
- • Investigate potential violations of our terms
- • Prevent fraud or security threats
4. Data Security
We implement industry-standard security measures to protect your information:
Encryption
Data encrypted in transit and at rest using AES-256
Access Controls
Strict access controls and authentication requirements
Secure Infrastructure
SOC 2 compliant hosting and regular security audits
Monitoring
24/7 security monitoring and incident response
5. Your Privacy Rights
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications
Restriction
Limit how we process your information
Objection
Object to processing based on legitimate interests
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience:
Essential Cookies
Required for basic site functionality and security
Analytics Cookies
Help us understand how you use our site (you can opt-out)
Preference Cookies
Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.
7. International Data Transfers
CommerceFull operates globally. Your information may be transferred to and processed in countries other than your own, including the United States.
When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for transfers to countries with adequate protection
- Certification schemes and codes of conduct where applicable
8. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
9. Contact Us & Policy Updates
Privacy Questions?
We're here to help with any privacy concerns
CommerceFull Privacy Team
123 Commerce Street
San Francisco, CA 94105
Policy Updates
How we handle changes to this policy
We may update this privacy policy from time to time. When we do:
- • We'll update the "Last Updated" date
- • We'll notify you of material changes
- • We'll post the new policy on our website
- • Your continued use constitutes acceptance